Frequently Asked Questions
Everything you need to know about your Lucky Harvey timepiece.
What kind of movements do Lucky Harvey watches use?
Our timepieces primarily feature high-precision automatic mechanical movements, often customized with unique complications that power our signature animated dials.
How long does shipping take and is it tracked?
We offer insured worldwide shipping. Orders are typically processed within 2 business days, and delivery usually takes 7-14 days depending on your location. A tracking number is provided via email once dispatched.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do Lucky Harvey watches come with a warranty?
Yes, every Lucky Harvey watch is backed by a 2-year international warranty covering manufacturing defects and movement issues from the date of purchase.
Are the watches water-resistant?
Most of our models are water-resistant up to 3ATM or 5ATM, making them suitable for daily wear and accidental splashes. However, we do not recommend wearing them while swimming or diving.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure checkout encryption system.